Shipping & returns
Fast, affordable, and totally fuss-free. Wherever you are in Australia.
★★★★★ Loved by Aussie families
Shipping AU-Wide
Free shipping on orders over $120. $11 flat-rate shipping on all orders under $120. No surprises.
Dispatched in 1 business day
Most orders leave our Melbourne warehouse within 24 hours.
30-Day Money Back
Not in love? Return your unopened Pouche within 30 days for a full refund.
International soon
We're working on NZ and beyond. Pop your email in our footer to be first to know.
Delivery times
Most orders arrive within 3–7 business days via Australia Post. Remote and rural areas may take a little longer. You'll receive a tracking link as soon as your Pouche is on its way.
Returns
Email hello@pouche.com.au within 30 days and we'll send a return label. Once we receive your item, refunds are processed within 3 business days.
Questions?
We're real humans and we love a chat. Reach us anytime at hello@pouche.com.au.